Thank you for shopping with Buy Product Boxes Australia. We understand that occasionally a product may not meet your expectations, and we want to ensure your shopping experience remains smooth and hassle-free. Please carefully review our Refund and Returns Policy below.

BuyProductBoxes.co.uk - Product Issues & Returns Policy

If you receive products from BuyProductBoxes.com.au that do not meet your specifications or are defective, please notify us within 3 working days of receiving your order by emailing support@buyproductboxes.com.au

• Company's Fault:  Please note that chargeback is not an option. However, if the issue is determined to be the company's fault, we will offer a free reprint of your order. The determination of defects will be made by BuyProductBoxes' management team.
• Client's Fault:  If the issue is on the customer's side and a reprint is needed, the entire order must be returned within 10 working days at the customer's expense, along with proper documentation of the defects and digital photographs. Note:   You will be charged for the reprint as per company policy. If a refund is still desired, the customer must return the printed items, and a refund will be issued after deducting the setup and shipping costs.
• Have Questions?  Call us at +61 3 9013 4325 /+1 (347) 352-6440 for questions related to refunds and returns.